Setting your notifications and e-mail

The panel keeps you informed: a disk filling up, a backup that failed, somebody signing into your account from a new device. On Settings → Notifications you decide what you hear about and where it arrives.

You set it once and it applies everywhere — on your laptop, on your phone, in your mailbox. It is a setting that belongs to you as a person, not to the browser you happen to be sitting in and not to one hosting account. If you look after four accounts, you switch off "no e-mail about disk space" once.

What you are actually setting

The page is a table. The rows are groups, the columns are channels:

The channels are In the panel (the bell, top right), E-mail, Push (a notification on your phone or laptop, even when the panel is closed) and Telegram.

By default the bell and e-mail are on, and push and Telegram are off. We never switch push on by ourselves: your browser has to grant permission first, and the panel only asks for it when you press the switch.

Switching a group or a channel off

1. In the menu at the bottom left, click Settings and then Notifications.
2. Find the row of the group you want to hear less about.
3. Click the switch in the column of the channel you want to switch off.

That is all there is to it: the switch saves immediately, with no save button. If the connection fails, the switch jumps back and you get a message — and nothing was saved.

On a phone the same table appears as a card per group, with a labelled switch per channel underneath.

Switching off is not deleting. A group you switch off in the panel leaves the bell quiet but stays in your notification history, under Notifications in the menu. You can still go back later and read what you missed.

How important something has to be before you hear it

Under the table there is When we interrupt you. It sets a floor per channel, with three positions:

Click the position you want; there is no save button. Everything starts on Everything.

This is a different question from the table above it. The table says what we may reach you about; this says how loud it has to be. Say you still want e-mail about your accounts but not about every backup that went fine: set the e-mail column to Action needed rather than switching the whole Accounts row off.

Hearing less is not keeping less. Anything below your floor is still on Notifications in the menu, and in the daily summary at the bottom of that page.

Messages about the security of your login sit outside this setting. You always get those — see the next section.

Routine work does not get its own notification

A DNS record you add, a mailbox you create, a database or FTP login you change: when that simply works, you get no notification of its own. You just did it yourself, and across two hundred servers "the disk is full" drowns among three hundred lines like that.

None of it is lost:

• At the bottom of Notifications there is Handled today — how many of each kind were done over the past day.
• The audit log keeps every change, with who and when.
• A colleague working in another tab still sees their screen update straight away.

If something goes wrong, you do get a notification. That is precisely the moment you want to know.

What you cannot switch off, and why

The Security row has two switches that will not move, with a padlock beside them. Messages about the security of your login — your password was changed, a second factor was removed, somebody signed in from a new device — are always sent.

That is not stubbornness. Messages like that are part of the service, and they are exactly the messages that tell you somebody else is trying to reach your account. A panel where an intruder can switch them off is a panel that helps the intruder.

For the same reason a couple of technical warnings are always sent, even if you switched off the group they belong to: a certificate that expires within two weeks and will not renew, and a mailbox that is hitting its sending limit. Both cost you a working website or working mail within a day.

Notifications on your phone

Switch Push on from the device you are on — that is the switch under This device. Your browser will ask for permission; if you grant it, we switch push on straight away for the groups you had not decided about. If you only want to be pushed about your accounts and not about servers, switch that row off afterwards.

On an iPhone, push only works if you add the panel to your home screen first; see Installing it on your phone.

Unsubscribing from an e-mail

Every message you are allowed to switch off carries an unsubscribe link at the bottom. Your mail program often turns it into a button of its own, at the top of the message next to the sender: Gmail, Outlook and Yahoo all do. One click and that group of messages stops arriving by e-mail.

You do not have to sign in for it, and the link keeps working even if the message has been in your mailbox for months. What happens is exactly what happens when you move the switch on this page — it is one setting, not a second list.

Messages about your security have no unsubscribe button, because we cannot switch them off.

Connecting Telegram

To get notifications in Telegram you connect your Telegram account to your login once. It can only be started from Telegram itself — we cannot open a chat for you — so it takes two steps:

1. Go to Settings → Notifications and, under Telegram, press Connect Telegram. A new tab opens onto our bot.
2. Press Start in Telegram. Within a couple of seconds the preferences page says "Connected to @yourname" and Telegram shows a confirmation.

Is Telegram on your phone while you are at your laptop? Under the button there is also a line like /start AbC123…. Find our bot in Telegram, send that line as a message, and you are connected just the same. The line is valid for fifteen minutes and works exactly once.

Once you are connected we switch Telegram on for every group you had not decided about — connecting is asking for it. If you only want messages about your accounts and not about servers, switch the Servers row off under Telegram afterwards.

Two things the page tells you that are worth knowing:

• If it says "Your chat is connected, but Telegram is switched off in every category", the connection worked and nothing will ever arrive. Switch at least one group on.
• If there is an amber bar saying "Telegram refused the last message", you have probably blocked the bot or deleted the chat. Connect again.

Send a test message checks it without waiting for something real to happen. Disconnect Telegram stops it; you can always reconnect. Blocking the bot works too — we clean the connection up ourselves when Telegram tells us.

If all you see under Telegram is a sentence saying this panel has no bot yet, your administrator has not configured one. Ask them; it is one line of server configuration.

What arrives in Telegram

Short, plain messages: what happened, where, and a link into the panel. One message at a time — if you have just deleted forty mailboxes you get the newest with "and 39 more notifications" under it, and you read the rest at your leisure under Notifications in the panel.

A message about a node that stopped answering, or a disk filling up, looks like this:

A node is unreachable
stck1.example.com (silent for 12 minutes)
2026-08-13 09:14 UTC

https://panel.example.com/notifications

Summaries

Summaries — such as the weekly overview of your backups — always go out at 08:00. That time is fixed for the whole platform.

The daily summary of routine work runs on the same clock: 08:00 to 08:00, and you read it at the bottom of the Notifications page.

Checking something from the command line

If you run a server yourself, you can check on the panel machine what was sent and why:

# everything the platform can send, how much it weighs, and how often at most
corecp-panel mail catalog

# the routine work done today (no notifications of its own any more)
corecp-panel inbox digest

# what is queued or was sent for one address
corecp-panel mail queue --to anna@example.com

# the headers of one message, unsubscribe line included
corecp-panel mail show --wire <message-id> | head -12

# is the Telegram bot healthy, and who is connected?
corecp-panel telegram status

# check right now whether somebody's Start arrived
corecp-panel telegram poll

If a message is not in the list at all, it was probably never sent because the recipient switched that group off under Notifications.